FAQS

About Products

1. Are your products safe?

Our products are made from high-quality platinum silicone, free of phthalates, and compliant with international safety standards.

2. What kind of products do you offer?

We primarily offer dildos and anal toys, with dozens of product categories and hundreds of unique items. Our goal is to provide the best adult toys for gay men, fetish enthusiasts, and anyone who enjoys intimate pleasure.

3. How should I clean your products?

Since our products are made of platinum silicone, you can clean them using a specialized toy cleaner or by boiling them in water for high-temperature sterilization.

4. Do your products follow sustainable and eco-friendly production practices?

Yes, we adhere to the core principles of PPA (Pollution Prevention Act) clean production. All orders are made on demand to reduce inventory waste, minimize resource consumption, and prevent unnecessary environmental impact.

About Products Package

1. How do you package your products?

We use biodegradable plastic bags for sealing and package them in a simple cardboard box.

2. Do you offer discreet shipping?

Yes, our packaging is plain with no explicit markings or adult-related text.

About Shipping

1. Do you deliver worldwide?

Yes, we offer worldwide shipping, but it excludes Iceland, the Arab region, Argentina, and India. If you're unsure whether your location supports our delivery services, please contact us at help@tarisss.com.

2. What shipping carriers do you use?

Currently, all our orders only support international standard shipping and DHL delivery.

3. Do you offer expedited shipping?

We currently only offer DHL express service.

4. How long will it take to receive my order?

Once we receive your order, we need 1-2 days to process it.

We have two warehouses:

  • Shipping from our overseas warehouse takes 3-7 days for delivery.
  • Shipping from our China warehouse takes 7-14 days for delivery.

Note: The above timeframes are estimated. In some cases, delivery may be faster or slower.

5. Do you offer free shipping?

Yes, we offer free standard shipping for all orders.

About Payment

1. What payment methods do you support?

We support the following payment methods:Visa,Mastercard,American Express,Discover,Maestro,UnionPay,Apple Pay,Google Pay,PayPal